Refund policy

Refund Policy 

Original Artworks As each piece sold on this website is an original, one-of-a-kind artwork, I do not accept returns or offer refunds for change of mind. I encourage you to review each artwork's photos and description carefully before purchasing, and to contact me with any questions prior to buying.

Damaged or Faulty Items If your artwork arrives damaged during transit, please contact me within 7 days of delivery at contact@pampalace.com, including your order number and photos of the damage and packaging. Once reviewed, I will arrange a replacement (if available) or a full refund.

Refund Process Approved refunds will be issued to your original payment method within 8 business days. You will receive an email confirmation once the refund has been processed.

Non-Returnable Items Because our products are handmade and one-of-a-kind, all sales are final except in the case of transit damage as described above.

Contact For any questions about this Refund Policy, please contact me at contact@pampalace.com.